Frequently Asked Questions

The following is a list of the most frequently asked questions.If you have any other questions please feel free to contact us by phone or email.

How long do the treatment sessions last?

45 minutes for a standard initial assessment and 30 minutes for standard physio follow up sessions. There is a different appointment and fee structure for appointments with Sara Taylor.

What happens on my first visit?

You will be asked lots of questions about your problem, such as how is developed, how long you have had it, how severe it is, how it is affecting your life and whether you have any related medical issues. You will then be physically examined, assessed and, depending on how much time is left of that 45 minute appointment, you will receive a little treatment.

How much does it cost?

Our charges range from are £55-60 for an initial assessment and £45-50 for subsequent sessions. Young children and students receive a discount of at least £5 per session. Discounted rates are also negotiable for companies or sports clubs with regular referrals. If your treatment involves a number of physio sessions per week we take that into consideration and may apply a discount.

The charge for referral letters is £25 as it can take up to 30 minutes to write a thorough letter, copies of notes or other letters are chargeable (from £25 – £50 depending on the complexity of the report/letter).

How can I pay?

Cash, cheque or card (major debit and credit cards accepted).

Will I be treated on the first visit?

Yes, as long as you or your condition is suitable for treatment.

Do I need to see my doctor first?

No. Many conditions can be treated quickly and effectively without bothering your GP. If it is thought necessary to consult your GP, this will be advised by your physio.

Does acupuncture, cupping or strapping cost extra?

No. There is a fixed charge per session regardless of the treatment modality used. You may be treated with a combination of treatment modalities. Kinesiotape will be charged for with a small fee of £1.

Can I claim on health insurance?

Yes. We are recognised by a number of major health insurance companies. You may need to be referred by your GP. It is advisable to check your policy before your first visit.

What treatment will you use?

A combination of “hands on” manual therapy such as manipulation, mobilisation, soft tissue release, deep frictions and stretches and maybe other techniques e.g. acupuncture, cupping, ultrasound, interferential and taping techniques.

What is manipulation?

In physio terms, this is a quick thrust to a spinal or other joint often accompanied by an audible “click”. It is definitely not painful although the “click” may suprise you if you are not expecting it.

What is mobilisation?

This is a gentle oscillatory movement of a stiff joint to relieve pain and stiffness and improve movement. It may be applied to spinal as well as other joints in the body.

Will you hurt me?

Possibly, but no more than reproducing the pain you came in with. The vast majority of physiotherapy clients walk out feeling better than when they came in. There may be some post treatment soreness but it usually settles within 24 hours and feels better than before. If after a treatment session you have any concerns, please do not hesitate to call us.

Can I bring someone?

Yes. Friends or partners are welcome to sit in while you are being treated. Sometimes they can be shown ways to help at home.

Can I park easily?

There is ample parking at Grove Farm, Abbots Ripton.